Your business demands the highest performing coatings and machinery in the industry.
We deliver.
Customer Service
At Ultra Optics, we take great pride in providing first class customer service and technical support.
New Training Videos Added! Click here to view the videos.
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NEW 54R
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ULTRA ANTI-FOG
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COATINGS
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CUSTOMER SERVICE
Coating quality and reliability that boosts your bottom line.
When you want the most robust coatings and machinery, look no further than Ultra Optics. For over 30 years, labs have trusted us to deliver consistent results that improve their product quality, reduce breakage, and maximize their profits. Beyond our proven, best-in-class coatings, our machines are often praised for their robustness. Working together, we can help you achieve unprecedented success.
Customer Support and Service
PHONE SUPPORT
Our technical support staff has extended hours to support our customers in all time zones. Our technicians are in place to assist our customers from 7:00am – 7:00pm cst.
SPARE PARTS
We maintain deep inventories of all parts and consumables to ensure our ability to support our customers. We also manage our freight carriers to enable same-day shipment of orders placed before 5:00om cst.
TECHNICAL SUPPORT VIDEOS
Want to perform service on your machines yourself? No problem. We have created how-to videos to cover the most common maintenance and repairs required on our machines. Still have a question? Feel free to call our technical support team and we will be happy to help!.